Causes Versus Reasons: Learning from the Best
Whenever I try to better understand why accidents happen, I think back to my days in quality control, when I kept a “Would-you-believe” file of all the ways a product could be ruined or compromised during the manufacturing process.
We constantly are bombarded daily in news reports with vehicular accidents, violence and workplace accidents and can’t help but ask, “How could that happen?”
Despite laws and safety rules aimed at preventing these events, they continue to happen all too frequently. Where can we turn for guidance?
