Sandy Says: Communication Breakdown
Where I live, there are two “customer service” departments that strike fear and loathing into anyone forced to call them: AT&T and the Cleveland Division of Water. This is the tragic story of customer service, unfulfilled promises and the breach of trust caused when communication breaks down.
Where I live, there are two “customer service” departments that strike fear and loathing into anyone forced to call them: AT&T and the Cleveland Division of Water. This is the tragic story of customer service, unfulfilled promises and the breach of trust caused when communication breaks down.
Leave a reply →
